Every channel, one stock. Peak from one DC.

Stores, online and marketplaces draw on one live stock position, so the availability you show is real and the cut-off you promise is kept. At four times normal volume, from the DC you already have.

Open shipping cartons ready for packing
Units shipped annually on .wms
5 billion+
Countries with Thomax-powered operations
30
Businesses powered by Thomax
1,500+
Uptime, last 12 months
99.99%

What a retailer runs on .wms.

  1. One stock for stores, online, marketplaces and wholesale, with availability live to your ERP, commerce platform and OMS.
  2. Store replenishment in store-ready cartons: one shipment per store, SSCC labelled, scannable at the back door.
  3. Cost per order held down at pack: the box chosen before the pick, the carrier chosen from live rates.
  4. Peak run from the same floor: waves that release themselves to carrier cut-offs, put walls, and a wallboard that shows where the day stands.
  5. Returns received, inspected and back on sale, with authorisations from your ERP.
  6. High-value and high-shrink lines picked and packed under their own rules, with the audit trail to match.
  7. Connected by Thomax to NetSuite, SAP, Microsoft Dynamics, Shopify, Magento, BigCommerce, Amazon and retailer EDI, without a middleware programme.

The availability you show is real.

Stores, online and marketplaces pick from one live stock position, not a channel allocation that strands stock in the wrong bucket. Stock is checked before work is released, so a web order never picks against a unit the store already has. Every order then picks and packs its own way: singles straight to satchel, multi-line orders sorted on the wall, store cartons to pallet, in the same wave on the same floor.

Store networks and online run from one stock at retailers across Australia and New Zealand, and at retail brands in Canada.

Handheld pick screen: the scanned product and count, Confirm Pick, the lines picked with total weight, and the lines left to pick with their bins
Handheld pick, .wms

Four times the volume, the same DC.

Peak is a busier day, not a second system and not a second building. Waves build themselves to carrier cut-offs and release a singles wave beside the multi-line work. Put walls turn a bulk pick into hundreds of orders, with express orders pulled forward and late orders flagged before they miss the truck. The wallboard shows every zone’s progress, the shortfall and the time to done. New starters are productive on the handheld in days, so the seasonal ramp does not halve your productivity.

A national kitchenware retailer runs about four times its normal weekly volume at peak from one distribution centre on .wms, with new staff productive within a week.

Operations wallboard pick zone card for Ambient: active tasks, progress, tasks on hold, cartons picked and short, picking ETA, chase and lean-time replenishments and replen ETA
Operations wallboard, .wms

Cost per order, down at the pack bench.

The carton is chosen from item dimensions and weight before the pick, so the picker walks with the box the order ships in: fewer carton sizes, less void fill, lower cube to the carrier. At pack, the cheapest eligible service is chosen from live rates across the carriers you hold. Store orders consolidate into one shipment per store, SSCC labelled and scannable at the back door, so the store receives one delivery it can put away in minutes, not a dozen cartons it has to reconcile. Packer and picker productivity is on the board by the hour.

Right-size packing machines and outbound sortation run from .wms at a national online retailer.

Palletised stock in a distribution warehouse

Returns on sale again. Stock that stays yours.

Returns arrive as their own receipt, are inspected and go back to sellable stock the same day, with authorisations flowing from your ERP. High-value and high-shrink lines carry flags that change how they are picked, packed and who can touch them, with two-factor sign-in and a full audit trail behind them. When you add a DC, a country or a wholesale channel, it runs on the same system with the same rules. A new site on .wms goes live in weeks. Legacy systems take years.

Retail operations on .wms are live in Australia, New Zealand, Canada and the USA, hosted in region.

See every integration

Packing, sortation and robots, controlled from the WMS.

The box is chosen before the pick and built, filled and labelled by the packing machine at the end of the line, so an order is touched once between the shelf and the carrier. Inbound and outbound sorters take their lane decisions from .wms rules, so every carton reaches the right carrier or store lane without a second scan, and robot picking adds capacity by the zone when volume climbs. Thomax builds the white-box control system and integrates black-box robotics from the vendors you choose. All of it is live on .wms today, and many Thomax automation projects pay back in under 12 months.

Retail and ecommerce on .wms.

All customer stories

Thomax did a fantastic job leading our implementation project. .wms has played a major role in Knobby’s growth and success since our partnership began in 2020.

Knobby
  • Kitchen Warehouse

    Stores and online from one distribution centre. About four times normal volume at peak, a 40% reduction in initial site cost per fulfilment, and new staff productive within a week.

  • Online retail pack automation

    Right-size packing machines, inbound and outbound sortation and robot picking run from .wms at a national online retailer.

    Automation and WCS

Retailers and brands powered by Thomax

  • 7-Eleven
  • Starbucks
  • JD Sports
  • Bestseller
  • Toys"R"Us
  • Harvey Norman
  • Booktopia

Bring your order profile and your peak multiple.

We will show every channel picking from one stock, your peak week on one floor, and where the cost per order comes down. Live in weeks, on best practice.