Recall-ready in minutes. Audit-ready every day.
Batch, serial and expiry on every unit from receipt to the hospital door. Quarantine, QA release and recall holds your quality team controls. Run by medical suppliers and healthcare 3PLs across Australia, New Zealand, the UK, Ireland and Canada.
Best practice live in weeks. Legacy systems take years.
- Units shipped annually on .wms
- 5 billion+
- Countries with Thomax-powered operations
- 30
- Businesses powered by Thomax
- 1,500+
- Uptime, last 12 months
- 99.99%
What pharma and healthcare run on .wms.
- A recall by batch that lists every location and every delivery in minutes.
- Quarantine on receipt and a recorded QA release before a unit can be picked.
- Picking by expiry inside the remaining shelf life each customer contracts for.
- Serials captured at receipt and at pack, duplicates refused at the scan.
- Unit-level tracking on any attribute you name, carried through to the delivery record.
- Controlled and high-value lines behind two approvals, sealed totes and caged zones.
- Chilled and frozen lines in their own zones, temperature captured at receipt.
- An audit trail on every movement and item change, with who, what, when and from where.
A recall answered in minutes, not days.
When a batch is called, your quality team holds every unit of it in one step from the screen or your ERP, with the reason on record. The report lists every location, every open order and every delivery that carried it, so the customer notification goes out the same afternoon. Release is a decision the system records, not a note in an inbox: a held unit cannot be picked until QA releases it, and the release carries the user and the time. Mock recalls run the same way, on demand.
Quarantine, QA and recall holds in daily use at medical suppliers and healthcare 3PLs across Australia, New Zealand, the UK, Ireland and Canada.
Nothing short-dated reaches a hospital.
Expiry write-offs and hospital rejections are avoidable. Picking by expiry is the default, and each customer’s minimum remaining shelf life sits on their orders, so a hospital contract and a wholesale account draw different stock from the same shelf without anyone checking dates by hand. Serials are captured at receipt and confirmed at pack, a duplicate serial is refused at the scan rather than found at the audit, and the packing slip and delivery record carry every batch and serial to the door. Custom attributes, tracked alongside batch, serial and expiry down to the pallet and carton, cover whatever else your product or your regulator asks you to record.
Batch, serial and expiry control in daily use across the Thomax estate, including serialized medical supplies and pharmaceutical distribution.
An audit trail your auditor can read.
Every stock movement records the state before and after, the quantity, the user, the time and whether it came from a screen or an integration. Every item change is logged the same way. When the auditor asks who moved a batch and why, the answer is a report, not a reconstruction. Sign-in is two-factor with office allow-lists, single sign-on with your identity provider, and users see only the sites and clients they are entitled to. Hosting is in your region, with 99.99% uptime over the last 12 months and 24/7 global support on the service level you choose.
Trust and securityControlled, high-value and cold lines, same building.
Controlled and high-value stock cannot leave on one person’s say-so: two approvals are recorded before it moves, it is picked to sealed security totes in caged zones, and its serial travels into the delivery history. Chilled and frozen lines run in their own temperature zones with the temperature captured at receipt. For healthcare 3PLs, each client runs on its own rotation, documents, carriers and billing in the same warehouse, and a new pharma or device client is onboarded in days, not quarters.
Healthcare 3PLs on .wms serve pharmaceutical, animal health, medical device, dental and hospital clients from shared warehouses in Australia, the UK, Ireland and Canada. Many Thomax projects pay back in under 12 months.
Automation that releases only what QA has approved.
Goods-to-person stations, AutoStore grids and vertical lift modules keep controlled and high-value lines behind a machine that only brings what .wms has released. Every machine pick returns with its batch, serial and expiry on the order, expiry decides what the machine brings, and a hold stops the tote before it moves. Chilled lines run through temperature zones on the same conveyors, and vendor-controlled robotics are integrated with the same audit trail.
Pharma and healthcare on .wms.
Healthcare 3PLs in Canada serve dental, clinic and medical clients on .wms, with batch, serial and expiry on every unit, and consumer-products 3PLs across Canada and the USA run mock recalls on demand.
Bring a batch and a recall scenario.
We will receive it, quarantine it, release it, pick it inside its shelf-life window and trace every batch to the door, on your rules, in one session.